Cannot believe it.

- RANT ALERT -

Wow.
I have experienced the epitome of fucked-up-ness.

Manpower is understaffed, as usual. Between 9.31am and 12.12PM I have taken, according to my wonderful CRM system, 155 calls. First off, this is absolute bullshit because it is not humanly possible. 155 per day? Easy peasy. 155 in 3 hours? Not on your life.

Secondly, early morning staff get early lunch hours. That's means me and my colleagues But no..... not to-day. I have to call the duty sup to ask and Oh, so sorry, a lot of calls. Go later, can? Huh? One woman gets in at 8+am and she's ALREADY on lunch break and now you're tell me I cannot have my meal break at the normal hour? Ok. Fine.

I go for a quick break then. I can wait for lunch but the bladder cannot. Smoke + pee time is just under 8 minutes. Yes, I time myself. And guess what? The manager.... not the duty sup... the manager.... is waiting for me outside the toilet. Just to tell me Fiona, when the volume is high, don't go down and smoke. Do a quick one and then go back and take calls, ok?

WTF? WTF? WTF?
Instead of lurking outside toilets, bloody go back and dip your fingers in the bloody fucking action, man! Or make sure you have ENOUGH manpower. She waited for me. I cannot believe it. Like I was a bloody 6 year old who cannot prioritize!

You want dedication? Then fucking show some concern for your staff first. Loyalty is earned, not given blindly, you fools.


Fuck'em.