Relief. Whew!

Today was the absolute shits.

Work was crap - the sheer volume was like a firefighting Monday. I slept 4 hours last night; although I woke up early, washed the dishes, watered the plants and got into work 30 minutes early. Frickin' unbelivable. Go figure.

Then I got activated and pulled in overtime to cover for some idiot girl who is famous for taking urgent leave and MCs. Plus the 2.5 hours I stayed on was wonderful. Idiot caller after Idiot caller. The entire day was tiring but OK. Now, all of a sudden, it's like the floodgates to Fucking Moron City are swung wide open and there's a competition to see who's the Biggest Fucking Idiot.

Check it, my two best cases of the evening :

One idiot caller tried to negotiated the terms and conditions with me. She actually called back twice and I had the intense misfortune to speak with her on both occasions. Are you sure it cannot be changed? Why your company so inflexible? Wah, why so expensive? Let go the handling fees, la, I your long term customer mah?? I check the database and sure enough, she has one miserable life policy. On top of that, the terms and conditions are set by HER credit card company. Wonderful.

Secondly, a motorcyclist who's NCD was penalised, because of his PREVIOUS motor accident, called us to complain that we cheated his money. He never got paid a cent. And get this, we weren't his insurers. For fucks sake, that's like going to KFC and fucking whining that your Big Mac was served with one shred of lettuce less. You know how blunt I got after an exasperating 20 minutes on the phone with his bloody whinging going off in my ear?

SIR!! We CANNOT help you. We were NOT your insurance company at the time. You have to GO BACK to MITSUI to check with them. This is WHAT they TOLD us. If you are disputing a claim, GO BACK TO THEM!!

Fuck my call audits. I am routinely scored an average of 7 or 8 out of 10. It's about time I got marked down for being obnoxious. I'm sick and tired of these fucking bozos. Let's see a big honking fat -2 for once!

The icing on the cake? I think I'm pre-mense. Permanently hungry throughout the day. Perhaps my body is back on track. I was one whole week late last month - no, no immculate conceptions here!! - and Bernie thought it was the stress of my breakup. Shit, if my cycle is back to normal, I'd be a happy camper. But the point is.... I get a little grouchy when I'm hungry. And I get a little worried because if I don't eat and go hungry too long, I get gastric cramps and those are really painful.

What a combination of factors! When I eventually got home, I was incredibly grouchy, starving and phenomenally tired. So what did I do?

I stuffed my face and watched Deja Vu.

Bloody good call.
2 hours later, I am well fed and relaxed. I like the show. Nothing that unbelivable, you don't exactly walk away from the movie thinking hollywood magic! but it's still sort of within the realms of it's possible! Yeah! Next it'll be to retire to bed with a book.


And tommorow is another day! Wahey!